CISF wins award for best security cover at Delhi airport

Matching the quality levels of organisations like Infosys, Wipro, SBI, L&T, Pfizer, ICICI Bank etc, the security cover provided by Central Industrial Security Force (CISF) at the Delhi airport has been adjudged the best airport security by the World Quality Congress (WQC).

It is for the first time that a central paramilitary force, that too a government organisation, has been recognised by WQC for its standards and professionalism in providing security and service to 56 million passengers who travel to and from IGI airport every year. The independent body usually adjudges best companies from private sector for their world class standards of providing quality service.

The award will be given to the CISF at WQC annual event at Taj Lands End in Mumbai on July 6.

The achievement comes barely three months after the Airport Council International’s airport service quality (ASQ) rating+ found that security at Delhi airport was better than Heathrow, Dallas, Los Angeles, Dubai and Paris airports.

When contacted for his comments, Director General of CISF OP Singh told Times of India, “CISF has continuously excelled and evolved in providing security as a service and our men posted at the airports have demonstrated leadership qualities while dealing with thousands of passengers every day, taking care of threats and partnering with different stakeholders.”

Singh said that ending the stamping of hand baggages of domestic travellers at Delhi and other airports, reducing wait time during the checks, use of modern technology at every corner of the airport and courteous behaviour, all are part of CISF’s quality excellence. “It’s a proud moment for us,” he added.